1. On AutoPartsKart.com website Click on "Return Request"
2. Enter PO#
3. Enter E-mail
4. Click "Submit"
5. Click on the check box to the left of the part you would like to return
6. Select Quantity of parts to be returned, if available
7. Select reason for return, i.e. “Core Return”
8. Click "Submit"
An email will be sent to the customer. The email will detail the RMA#, Shipping Address, and Shipping Instructions. Once the email has been received:
9. Put the old partk into the box that the new part arrived in
10. Write the RMA# on the Original Packing Slip
11. Write the reason for return on the Original Packing Slip. i.e. "CORE RETURN"
12. Put the Original Packing Slip into the box
13. Tape and seal the box
14. Select the closest return address to your location from the email
15. Label the box with the Shipping Address
16. Write the RMA# on the outside of the box
17. Choose a shipping carrier that will provide a tracking number for the package
18. Pay for the shipping cost back to APK
19. Send an email stating the tracking number to APK Customer Service
Allow 2-3 days after APK receives the part for the Refund to be issued back to the same card or payment method that was used to purchase the part.
My Vehicle:
